Sparko is a CMMS Solution for SkySpark

Organizing, prioritizing and managing sparks is now easy

Sparko simplifies spark maintainance by organizing Sparks per equip per rule basis.
Sparko organizes priority on sparks per equip per rule level
Sparko can route sparks to departments, enabling notification of responsible parties granulary.
Sparko can get all parties (CEM, Controls Contractor, Mechanical Contractor, Facility Manager, Owner) to collaborate mobily on the run.

Solution : Organize and solve what you found!

Call for a demo today! (512) 540-3010

Collaborate on email support without losing track.

Kayako is your collaborative inbox. No more lost emails or forgotten CCs. Receive tickets through your helpdesk, email and website.

Automatic filters

Receive feedback

Deliver support

Delivering customer support over the web has never been this simple or organized.

Collaborate on support tickets more effectively with ticket notes, tags, owners and watchers. Your personal inbox is just a click away, along with custom ticket filters and views. Monitor support performance with SLAs and escalation rules.

Easy to use self service tools

Self-service put to use

Self-service put to use. Kayako puts knowledge to work for both customers and agents.

Build a rich knowledgebase and create step-by-step troubleshooters. Relevant knowledgebase articles are automatically suggested to your customers as they type out a query and to your agents as they handle a ticket. Kayako actively encourages your agents to save ticket resolutions to the knowledgebase for use later.

Tailors to how your organization works and not the other way round.

Kayako has been designed to enable your business to scale gracefully, without any helpdesk growing pains. Most areas are customizable, including the look and feel, departments, ticket priorities, ticket statuses. Add custom fields to collect important information, such as order numbers to tickets, users profiles and more.